What’s your privacy policy?

by Bob Walsh on July 30, 2007

in Starting

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Here’s one of the lesser known hats you need to wear as a microISV: Privacy protector.
Your customers want and need your assurance that any information they provide you will not get sold to someone else. Further, they want to know what – if any – cookies you put on their machine. Most of all, they want to know their credit card information is going to be properly and only properly used.

Handling credit cards is a subject for another post; for this post, let’s focus on creating and implementing a privacy policy.

There’s two parts to implementing your microISVs privacy policy: finding a good template to use, and then actually keeping the promises your privacy policy makes.

Here’s 7 sites (5 for U.S. microISVs, one for the U.K. and one from an international organization) to get you started:

If you’d like to dig a little deeper into the subject, these two links should help:

Adding a privacy policy to your microISV’s web site is easy – just remember you are making a public promise to protect the privacy of your customers, prospective customers and visitors. Make the small extra effort to ensure your deeds match your words!

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