[Note: This is another in a series of posts by vendors I’ve invited to write a guest post here because they have something to offer of value to microISVs. iPortis is North Carolina-based e-commerce processing company. If you have a product or service that helps microISVs succeed and would like to do a guest post here, please email me at bob.walsh@47hats.com. BTW, I’d really like some non-ecommerce vendors to step forward! :)]

By Charles W. Zino
VP - iPortis.com

I would like to thank Bob for the opportunity to tell you more about our services at iPortis.com. I’d also like to tell you about our company’s focus on providing customer service, our pricing model, and our service offering which all help to create and grow collaborative business relationships with MicroISV’s like yourselves.

Quite simply, our mission is to provide outstanding personal service to our clients while offering the most affordable, reliable and comprehensive e-commerce solutions available. We have designed our platform with the MicroISV in mind, as most of us here were software developers as well!

We believe that providing exceptional support to our client and their customers is the most important responsibility we have. We provide this level of service by responding to each email we receive within 24 hours, and in most cases, only a few hours. We also believe it’s very important take time to listen to feedback we receive, and quickly add new functions and features to improve our services based on that feedback. Our ability to respond quickly to our clients will always be our #1 priority.

iPortis.com offers a comprehensive service offering for only 6.5% of the total transaction amount (excluding taxes) + $0.50 USD per transaction. Our rates are one of the lowest in the industry, and our aggressively priced commission structure helps MicroISV’s maximize their profit margin without sacrificing quality, functionality, and customer service.

We have over 20 years of combined experience working with (and being) MicroISV’s, and we have designed our platform to cater to those needs as simply and effectively as possible. Our Vendor Control Panel allows you to quickly see your sales figures, navigate to product and shopping cart configuration, perform order lookups, and execute sales reports.

For each of our clients, we offer to create custom product order pages and shopping carts to match the look and feel of their site, as well as allow them to perform their own customization. By use of templates and client-defined custom fields, we dynamically create product order pages and shopping carts to meet the needs of our clients and their customers.

We’ve also developed an iPortis.com Shopping Cart API that allows for seamless XML integration with client and third-party hosted shopping carts. MicroISV’s that host their own shopping cart, or have a shopping cart hosted by third-party, are very easily integrated with our platform to process transactions.

We offer integration with Google Analytics, which can help you identify the keywords, ads, referrals, and campaigns that contribute the most to your bottom line, as well as offer other standard e-commerce features such as customizable product delivery options and custom notifications, volume discount pricing, coupon codes, product upselling, and recurring billing payment options for service-based products.

We appreciate your taking time to learn more about our services. Please contact me at charles@iportis.com or visit http://www.iportis.com to learn more.

Wishing you continued success,

Charles

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Based in Apex, North Carolina, iPortis.com (www.iPortis.com) offers full featured e-commerce payment solutions to software developers around the world. Their management team has over 20 years of e-commerce solutions and product fulfillment experience, and has used that knowledge and experience to create innovative, flexible, and affordable payment solutions. For more information, please visit www.iPortis.com.