Got this email (reprinted with permission) from Mike Stokes in New Zealand yesterday on my birthday (yes, I am now version 5.3):

Hi Bob,

As a fan of your writings for years (and especially your books, which I still refer to), you are the first person I wanted to run our new software past. And, as my daughter says to emphasize her point, I would like to say “I mean it” – your ISV advice is always insightful and helps give that motivation a little spike when the coffee’s running low 😉

We’re launching a new help creation tool called HelpBurner that may interest some of your readers so I thought I’d share it with you and perhaps get some of your expert feedback.

We’ve been operating our own boutique software company for over a decade now, producing thoughtful, useful software.  How to effectively handle support is always an issue. We’re hoping that you will agree and that your readers would enjoy learning about Helpburner.

Instead of support sucking up big chunks of time, HelpBurner enables small operators to concentrate on core business.

If you’re interested you can find out more information from our website We explain how HelpBurner works with existing software, including popular help content tools, PDF, blogs.

I’ve included below a full license key so you can fully use HelpBurner and see what we mean 🙂

Please don’t hesitate to contact me if you have any questions or feedback about it Bob, I’d love to hear what you think 🙂

Mike Stokes – Creator of HelpBurner.
Phone: +64 21661474 | Fax: +64 21696696

P.S. I’d be only too happy to give away a bunch of licenses to StartupToDo users or your blog readers if you like it.

[Sounds like a good reason to comment here :)]